5 Keys to Choosing the Right Automation Tools

Before you commit to an automation product, you need to understand that every single one of them uses its own proprietary file formats.

Evaluate carefully and do a proof of concept before committing your company to a rollout, because changing your mind later will be painful and expensive.

Pay particular attention to these key factors in your evaluation:

1. Ease of bot setup. There should be a range of ways to set up a bot for different personas.

2. Low-code capabilities. Typically, low-code development is a combination of drag-and-drop timeline construction from a toolbox of actions, filling out property forms, and writing an occasional snippet of code.

3. Process and task discovery and mining. The more the automation vendor's app can help you mine processes from system logs and construct task flows by observation, the easier and quicker it will be to start automating.

4. Orchestration and administration. Before you can run any bots, you need to configure them and supply the credentials they need to run, typically in a secure credential store.

5. Integration with enterprise applications. A bot isn't much good to your company if it can't get information out of your enterprise applications. That's usually easier than parsing PDFs, but you need drivers, plug-ins, and credentials for all your databases, accounting systems, HR systems, and other enterprise applications.

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